Introduction

This Policy applies between you, the User of this Website, and 23 Tasks, the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website and any Services or Systems therein. We are committed to protecting your privacy in compliance with the Irish Data Protection Acts and the General Data Protection Regulation (GDPR).

For the purposes of applicable data protection law, 23 Tasks is the data controller of your personal data.

1. Definitions and Interpretation

"Account"

Collectively the personal information, Payment Information, and credentials used by Users to access Material or any communications System on the Website.

"Data"

Collectively all information that you submit to the Website. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems.

"System"

Any online communications infrastructure that 23 Tasks makes available through the Website either now or in the future (e.g., web-based email, message boards, live chat, or automated messaging like ManyChat).

"User"

Any third party that accesses the Website and is not employed by 23 Tasks.

2. Data Collected

Without limitation, any of the following Data may be collected:

Identity & Contact Data

Name, date of birth, email address, telephone number, and social media identifiers.

Professional Data

Job title and profession.

Financial Data

Credit/debit card information (processed securely via Stripe/Klarna).

Technical Data

IP address, web browser type, operating system, cookies, tracking data, and activity logs (automatically collected).

Coaching Data

Information submitted via modules, intake forms, consultation calls, support messages, or other interactions related to the Program.

Special Category Data

Due to the nature of the Program, some information voluntarily submitted by Users may relate to health, nutrition, lifestyle, wellbeing, medications, or eating behaviors. Such information is processed solely for the purpose of delivering the requested services and administering the Program.

3. Our Use of Data

We use your Data to provide the best possible service. Specifically, Data may be used for:

• Internal record keeping and Program delivery.

• Processing payments, installments, and billing via Stripe or Klarna.

• Automated communications and marketing via Zoho, ConvertKit, or ManyChat.

• Improvement of our products/services and customising the Website experience.

• Website hosting, security, performance optimisation, and traffic management.

• Compliance with legal and regulatory obligations.

Our Website may use cookies and similar tracking technologies as described in our Cookie Policy.

4. Third-Party Services and Data Transfers

To facilitate our services, we utilize third-party providers. Your Data is shared only to the extent reasonably required to perform their specific functions. These providers may include, but are not limited to:

Platforms & Infrastructure

GoHighLevel (CRM/Hosting), Cloudflare (Website Infrastructure/Security/CDN).

Advertising & Analytics

Meta (Facebook/Instagram/Threads), TikTok, Google (Analytics/YouTube), Pinterest, LinkedIn, Snapchat, X, and BlueSky.

Productivity & Scheduling

Zapier, Make, Calendly, Zoom, Google Meet, WhatsApp, Zoho, ConvertKit, and ManyChat.

Payment Providers

Stripe and Klarna.

Data Transfers

Many of these providers may process data outside the European Economic Area (EEA), including in the United States. Where required, we take reasonable steps to ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses or other legally recognised transfer mechanisms in accordance with GDPR requirements.

5. Legal Basis for Processing

We process personal Data under one or more of the following lawful bases:

Contractual Necessity

To fulfill your purchase and provide coaching services, customer support, and access to the Program.

Consent

For marketing communications, non-essential cookies, tracking pixels, and certain optional communications.

Explicit Consent

Where Users voluntarily submit health-related or other special category personal data in connection with the Program, such data is processed based on the User’s explicit consent.

Legitimate Interests

For business administration, fraud prevention, security monitoring, analytics, service improvement, and internal operational purposes, provided such interests do not override your fundamental rights and freedoms.

6. Changes of Business Ownership and Control

23 Tasks may, from time to time, expand or reduce its business. Data provided by Users will, where relevant to any division so transferred, be transferred along with that division. You will be contacted in advance and given the choice to have your Data deleted or withheld from the new owner.

7. Your Rights

Under GDPR, you have the following rights:

Access

The right to request a copy of the personal Data we hold about you (free of charge in most cases).

Correction/Erasure

The right to have inaccurate Data corrected or unnecessary Data deleted.

Withdrawal of Consent

The right to withdraw consent or opt out of marketing communications at any time.

Restriction & Objection

The right to request restriction of processing or object to certain forms of processing where applicable.

Portability

The right to receive your Data in a structured, commonly used, machine-readable format.

To exercise these rights, please contact [email protected].

You also have the right to lodge a complaint with the Irish Data Protection Commission.

8. Data Security and Retention

We have put in place suitable physical, electronic, and managerial procedures to safeguard your Data and reduce the risk of unauthorized access, disclosure, or misuse.

Financial and accounting records are retained for up to 6 years where required to comply with Irish Revenue and legal obligations.

Service-related Data is retained only for as long as reasonably necessary to deliver the Program, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, or protect the legitimate interests of 23 Tasks.

9. Contact Information

Entity

23 Tasks

Address

Cork, Ireland

Email

[email protected]